Insights From CRO Experts

Some people are conference-naturals. They walk in and network, swapping ideas and contacts – even seeming to enjoy the canapés. I am not one of those people! More of a wounded bull than a social butterfly, conferences are the kind of career-threatening china shops I try to avoid. However, the line-up for this year’s Digital Elite Day was […]

What makes a landing page convert? Is there a golden formula to boost your landing pages? We’ve found that high-converting landing pages follow a pattern: they always answer 4 key questions.  Before we tell you what they are, let’s begin with a question of our own. When did you last visit a really good restaurant? […]

You’ve found your niche, built a brand and picked a theme … what next? Taking your store to the next level is about tightening any loose screws; you need a crack team of specialist staff and that means overheads and HR headaches. But what if you could build a store without the human resources? This list […]

The last few years have reshaped how digital marketers communicate with their audiences. Instead of the familiar deluge (promotional emails, pop-ups and display ads) new techniques have allowed brands to deliver a more sophisticated message. Website notifications provide helpful information at key moments and nudge consumers towards the “buy” button. Appearing whilst a visitor browses your site, web […]

In this chapter, we cover A/B testing fundamentals and provide you with a simple framework for conducting A/B Tests. This is a step-by-step guide to performing successful A/B tests. It also includes practical questions related to SEO and website speed. A/B Testing procedures vary between agencies. However, most combine a few key features. This is the five-step plan we […]

In April 2019, journalists in the US reported that, for the first time, eCommerce spending had surpassed high-street takings. Whilst the reality was far more complicated, it seems that most experts have picked a winner in the fight between the internet and the high street. However, the relationship between traditional retail and digital commerce is neither as competitive […]

Search Engine Optimization (SEO) allows you to make the most of your best marketing asset. It increases the visibility of your brand without any investment in advertising. A good SEO strategy can turn a URL dead-end into an unmissable feature of the internet landscape. To do this, you have to stop thinking of your site as […]

Conversion Rate Optimization (CRO) is a full-time job. However, with the right CRO Tools, any marketer can fix a leaky conversion funnel. You don’t need to be a plumber to use a spanner, and you don’t need to be an expert to use these CRO tools. Together, we have over 60 years of website optimisation experience. […]

In the struggle described by late 19th-century evolutionary scientists, one factor improved a species’ chances of survival more than any other. Being able to adapt quickly gives species a huge advantage in a changing environment. But what does that have to do with your CRO strategy? Constant adaptation equips a species for its habitat, making it […]

Conversion Rate Optimization (or CRO) is how digital marketers increase the proportion of potential customers who convert. The practice follows an iterative pattern, also described as a “Test and Learn” approach. Marketers make small adjustments to a website and track the resulting changes in performance. A “Conversion” is simply when a potential customer does what a marketer wants them […]

With the rising cost of traditional advertising, traffic acquisition has become an expensive activity. Making the most out of existing traffic is an effective alternative. So, what is AB testing and how does it work? AB Testing involves two versions of a single webpage. Version A is the currently used version (the ‘Control‘), while Version B is […]

In 2009, Google experimented with 40 different shades of blue for the links on results pages. The test generated a reported $200 million in extra revenue (and led to a high-profile resignation). In 2016, the company tried using black text for the links. This time, the results were disastrous. Colour is an essential part of design, but […]

Apparently, you should never judge a book by its cover … that’s worrying, since these ones say that you’re about to do just that! According to their best-selling, billion-dollar-making and Nobel-Prize-winning authors, you will judge these neuromarketing books before you even realise it. Our latest publication, Smart Persuasion, was inspired by the work of both psychologists […]

Have you ever wondered why TV shows use canned laughter, or why bartenders put money in their own tips jars? Have you ever thought about how celebrities shape fashion trends, or why your opinions seem to match those of your peers?  In a previous article we discussed the science of Social Proof. Here we look at […]

Most online retailers put a significant amount of time into creating a website. Despite this, many of them put little thought into one of the most important parts: product descriptions. A bad product description on a beautiful website is like an unmarked box in the Harrods window display. How to Write a Good Product Description  Unfortunately, […]